Effective Date: 23-07-2023
Thank you for choosing CodeBoiler.io for your web design needs. We strive to provide top-notch services and ensure your satisfaction with our work. This Refund Policy outlines our guidelines for handling refunds.
1. Refund Eligibility:
– Web Design Services: As our web design services involve personalized and labor-intensive work, we do not offer full refunds on completed projects. However, we are committed to working closely with you to address any concerns and make necessary revisions to meet your requirements.
– Partial Refunds: In certain cases, where a project is canceled before completion or the agreed-upon scope of work is not fulfilled, a partial refund may be considered, based on the portion of work completed and costs incurred up to that point.
– Digital Products: If you have purchased any digital products or templates from CodeBoiler.io, you may be eligible for a refund within 7 days of the purchase date, provided the product has not been downloaded or used.
2. Requesting a Refund:
– To request a refund for a digital product, please email us at [email protected] with your order details and the reason for your refund request. We will review your request and respond within 48 hours.
– For web design services, if you encounter any issues or have concerns with the final deliverables, please reach out to our support team. We will address your concerns promptly and work with you to find a satisfactory solution.
3. Revisions and Modifications:
– If you are not fully satisfied with the final design of your website or any other deliverables, we offer up to 3 free revisions to make necessary adjustments according to your feedback.
– Revisions are subject to the scope of the original project, and any changes in requirements may incur additional costs.
4. Canceling Services:
– If you wish to cancel your web design project, please notify us as soon as possible. Any deposits or fees paid before the start of the project may not be refundable.
5. Contact Us:
– If you have any questions or concerns regarding our Refund Policy, please contact our support team at [email protected]. We are here to assist you and ensure you have a positive experience with CodeBoiler.io.
6. Changes to This Policy:
– CodeBoiler.io reserves the right to modify this Refund Policy at any time. Any changes will be posted on this page, and the effective date will be updated accordingly.
By engaging with CodeBoiler.io for our web design services or purchasing our digital products, you agree to adhere to the terms and conditions outlined in this Refund Policy.
Thank you for choosing CodeBoiler.io. We appreciate your trust in our services, and we are committed to delivering exceptional results for your web design projects.